As with so many of us, our dog is very much a family member, used to being in our company 24/7. Kennels have never seemed the answer so when occasions arise when it is necessary to leave her, it has always been a difficult decision and hard to do so with peace of mind. Not any more! The total professionalism with which Lyn and her team approach their clients has been noted by many people. Careful listening takes place in the initial set up meeting to ensure that every requirement is met and owners can feel reassured that their pet will be well cared for. In our case, Lyn also displayed flexibility about tweaking the dates of the sit, accommodating several changes of plan, and also sensitivity about the fact that in living in someone's home she would be coming into what is essentially a private and intimate space. So that when it came to the day, I left the house and our Border Collie diva, if not completely without the odd qualm (she has something of a Jekyll and Hyde personality if not properly handled), then with the confidence that Lyn was definitely  in charge of the situation.  My confidence was vindicated. Reassuring texts were sent by Lyn while we were away so that I knew all was well as the sit progressed. I returned to a cleaner house than when I left it and both Lyn and the dog looking completely calm and relaxed. Clearly my absence had barely been registered by my little dear, why would she, when she had had her exercise routine as normal, her daily medications given, companionship offered while at the same time respecting her occasionally aloof manner, and all in all no disruption to her normal life? I would have absolutely no hesitation in recommending West Wales Pet Watch and will certainly be using them again in the future. Going away need never be difficult again.

Using the services of  West Wales Pet Watch  in early June for the first time I was able to leave home and fly off to enjoy a wedding celebration in Italy for 5 days knowing my lovely Lurcher was in safe hands. Anne W. was wonderful with Jillie and I could see how Jillie took to her immediately.  Seems they spent time walking in the lovely, sunny countryside and Jillie introduced Anne to all the shopkeepers here in Machynlleth! When I arrived home my cottage was in perfect order and fresh milk in the fridge and a very happy dog by the front gate!  Making the first contact with Lyn was easy and my emails were always answered straight away and it was more like family taking care of my dog rather than a well run business! Anne had even left a day to day diary 'written' by Jillie!! It may be our first time using W.W.P.W. but for Jillie and I it won't be the last !    Thanks to Lyn and Anne from both of us.

Thank you for introducing Lesley. She was lovely.  Bracken had just lost his best friend but Lesley cheered him up no end. The hens were well looked after and plants watered. The house was beautifully spick and span on our return and Lesley had even laundered the bed covers; a lovely surprise. We look forward to having her stay again... if she'll have us!

Leah did a great job with our two dogs during the two weeks that we were gone. Both of our dogs were relaxed and happy when we got home. It was clear that she had done everything that we had asked of her (to include taking both dogs on two long walks a day — which meant four walks for her). We received regular updates on our dogs, which were greatly appreciated. There were no problems while we were gone and we loved that she was at the house with them all day, everyday — they are two big, young dogs and need lots of attention, something they both had clearly received. We arrived home to a clean and organized house with two very happy dogs. We would love to use Leah again in the future.  Thank you for all of your help!

Over 40 years we have been privileged to have a Jack Russell Cross - called Scooter, three Dalmatians - Alice, Daisy and Bert as well as a lively Weimaraner named Ruby.  As we have moved across the Country we have always kennelled our dogs.  We don't have a bad word to say about any of their holiday homes, all have been clean and staffed by people who love dogs. We now live on a small holding and keep chickens as well as our Bert and Ruby.  Getting away is difficult, even if I kennel the dogs someone has to care for our 7 chickens.  The dogs have a set routine and they do need a lot of exercise  so when I saw Lyn's advertisement at our local Vets I emailed her a picture of our dogs on Borth beach.  A quick response followed by a home visit where Lyn brought along Sue ( another pet/home sitter) resulted in us booking her in May 2016 to allow us to go to a wedding.  Sadly shortly after this visit we needed to go to a funeral in Essex.  I contacted Lyn to see whether she could help out and she responded positively.  We left Lyn in charge and everything went brilliantly.  Lyn sent a text the first evening to assure us all was well which we very much appreciated.  We could see on our return that the dogs loved Lyn and this feeling was reciprocated.  We are delighted to have found Lyn and will undoubtedly call on her services throughout the year. Everything about Lyn and her Company is very professional and you can have complete trust that your pets will be loved and your house and property cared for. Anyone is free to contact me direct as I'm delighted my dogs and chickens routine can be maintained.  Knowing they are happy makes me happy!

This was the first time we had left the care of our two horses and two dogs to somebody outside the family circle but we need not have worried.  Despite her youth, Ellie is a lovely friendly and capable young lady who clearly loves animals.  She checked in with us almost every day via text to let us know all was well. On our return the house was clean and tidy, but more importantly, the dogs were very relaxed and happy.  The horses were well and their yard swept and tidy.  When we next plan a holiday we will definitely have no hesitation in asking Ellie, via West Wales Pet Watch to come and look after our canine and equine family again. Its such a relief to know they are in safe hands and comfortable in their own home.

We needed a pet sitter for the very first time and at short notice. I was reluctant to choose just from adverts and after much researching and reading recommendations etc. enquired of West Wales Pet Watch, where Lyn matched us with Sue, who was brilliant with my needy dogs.  I would not hesitate to ask again. A brilliant job, done well. Every detail catered for and more importantly I felt at ease leaving my precious charges in the care of Sue. They were happy and settled and I had a detailed log to read on my return. I would recommend giving as much information as possible to your sitter, i.e. feeds, medications, toilets, sleeps, interactions and communications etc. to keep your animals happy and in their routine as much as possible. I know my sitter was pleased to receive this information beforehand and she used it for both her and my animal's benefit. Definitely worth recommending.

"West Wales Pet Watch was recommended to us by our local vets as an alternative to Kennels and cattery for our cat and anxious rescue dog who had previously found this situation very stressful. I am so glad I called them as this is the ideal way forward for us and our pets for future holidays etc, and Lyn and her sitter Lesley made it easy and stress free. A visit beforehand so owners, sitters and pets can meet puts your mind at rest and Lesley was a perfect choice to calm our nervous dog. On return both animals were happy and stress free which was a great feeling, making going away and leaving them a much more 'guilt free' experience .  We would like to take this opportunity to thank Lyn and Lesley and the pet-watch team for doing a great job and I would recommend them to anyone for a very professional and friendly service. We will definitely  be using them again in the future.  Many Thanks.

Everything about the pet and house sit was exemplary. The set-up visit from Lyn and Sue was very professional, yet warm and re-assuring. Sue, the designated sitter, struck an immediate rapport with our very elderly spaniel. Barbara was immediately won over. Sue arrived early on the appointed day and immediately put us at our ease. Upon our return, after a long weekend away, our elderly spaniel was very calm and contented. We liked the detailed log that Sue had kept of the whole weekend. We had been very uncertain about having a stranger in our home, with our incontinent old dog. Sue had clearly coped with all and any issues and seemed as calm as our dog when we returned. The icing on the cake is that we found it extremely affordable. Well done West Wales Pet Watch, may your excellent business thrive and grow.

We have used West Wales Pet Watch several times now and this time had the lovely Beryl & John come to look after our cats and chickens while we were away for the weekend. Although they were new to our pets I knew we wouldn't have to worry as the people they send are always caring and quiet natured people. The cats were well looked after and were nice and relaxed when we returned which is a good sign and the chickens were happily pottering around. As always the house is lovely and tidy as well, very nice to come home to. Thanks again and please thank Beryl and John